Farmers Insurance Does About-Face In Road-Rage Crash Claim

Farmers Insurance Does About-Face In Road-Rage Crash Claim

By Michelle Esteban

SEATTLE - Under heavy pressure, Farmers Insurance has just agreed to pay the medical bills of Ethel Adams.

She was disabled in a road rage crash in March.

Until late Wednesday, Farmers denied her claim, saying it was not an "accident" because the road rage driver "deliberately caused" the crash.

Farmers said no accident, no coverage.

But Wednesday, the State Insurance Commissioner told Farmers to pay up or the state would take legal action.

Ethel Adams is amazed that Farmers Insurance has done an about face -- but even more amazed that the State Insurance Commissioner and people who heard her story stood up for her. We shared dozens of supportive e-mails with the insurance commissioner.

"What amazes me the most is people took time out from their day to make a phone call or do an e-mail," Adams said. "These are just everyday people like me and they took the time out to get behind me that really feels good."

Last Friday, we introduced you to Ethel, who nearly died after a case of a domestic violence road rage.

Police say Michael Testa rammed his girlfriend's car, crashing it right into Ethel's car. She nearly died, and was comatose for 9 days.

In a letter, Farmers denied coverage because it said the crash was not technically an accident, but a deliberate act.

In a statement Wednesday, Farmers insisted it never denied coverage but was waiting on a final police report and surveillance video. But that's not what Ethel's denial letter dated June 22 said.

Farmers' change of heart comes just one day after an ultimatum from Insurance Commissioner Mike Kreidler: "We're going to make sure Farmers understands they have a legal responsibility to pay this claim, they will pay this claim." That was just a few hours before Farmers decision.

Kreidler was so incensed, he threatened to take legal action and pull Farmers' Business License so they can never do business in Washington. That move would cut deep, as Farmers is second-largest insurance provider in Washington.

The insurance commission says Farmers collected $355 million in premiums last year in Washington.

"The knot in my stomach is loosening up and I'm actually starting to think maybe it's going to be OK," Adams said.

Ethel says she has hope, but she'll believe it when Farmers shows her the money.

Farmers Insurance says it needs Ethel Adam's medical records before it can determine the amount of the settlement.

The Insurance Commission wants you to know, if you any problems with your insurance they want to hear from you. You can reach them at www.insurance.wa.gov

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